Frequently asked questions
Everything you need to know about Wenn Property – in one place.
Product
- What is Wenn Property?
- Wenn Property is an inspection app for construction professionals. You can 3D-scan buildings with Apple Pro devices (LiDAR), document with AI, and share projects with everyone involved. Available on iOS, Android and in the browser.
- Which devices does Wenn Property support?
- Wenn Property works on all modern smartphones and tablets, both iOS and Android, as well as in the browser. Scanning requires LiDAR, which is only available on Apple Pro devices (iPhone Pro and iPad Pro).
- Can I use Wenn Property outdoors?
- 3D scanning is done indoors. For exterior measurements — roofs, facades, and roof areas — Wenn Property pulls data from public registries directly in the web application, so you don't need to scan outdoors.
- What file formats can I export to?
- You can export to PDF, DWG, IFC, and more industry formats. Use the models in the tools you already work with.
- How accurate are the 3D scans?
- LiDAR-based scanning typically provides accuracy within 1–2 cm for indoor rooms. Accuracy depends on room size and surface conditions.
Pricing and plans
- Does it cost anything to try Wenn Property?
- The Max plan comes with a 30-day free trial — no credit card required. Basic costs €30/month and gives access to documentation without 3D scanning. There is no permanent free plan.
- Can I change plans at any time?
- Yes, you can upgrade or downgrade your plan at any time. The change takes effect at the next billing period.
- What happens after the trial?
- You try Max free for 30 days. After that you can continue with Max (€129/month), switch to Basic (€30/month), or cancel. You won't lose your data.
- Do you offer volume discounts?
- Yes. Volume and package discounts apply from 5+ users. Contact us for custom pricing for larger organizations.
Security and privacy
- Is my data secure?
- Yes. We use encrypted storage and daily backups. All data is stored in Norway in compliance with GDPR.
- Who can see my projects?
- Only you and the people you share with. You have full control over access – choose who can view, edit, or comment.
- Can I delete my data?
- Yes. You can delete individual projects or your entire account at any time. We delete all data within 30 days of the request.